Frequently Asked Questions (FAQ)

Just wondering how thick the meter will read? What surfaces can the meter be used on? What is the maximum reading depth and display?

The "High-Line Meter" has a large LCD screen, and will read up to 40 mils. It can read on steel and aluminum body panels, it cannot read on plastics. This gauge has the thickest maximum depth capability available on the market today.


I have been thinking about buying an Elcometer 311 which costs about $600. Please compare yours to theirs if you can.

Actually, the 311 Milgage that reads steel & aluminum is $725.00. There is really no comparison between the 311 and other budget units, you get what you pay for. However, the "High-Line Meter" is everything the other budget units are, and more, at the lowest price. Period. With the exception of the 311 Milgage, the "High-Line Meter" can match the performance, and has a better warranty than other high dollar competition.


Is the case hard or soft? Is warranty through you or manufacturer? Does a defective unit exchange through you or manufacturer? Does warranty cover probe and is there any deductible during the term of the warranty?

The unit comes with a hard carry case designed to keep the unit and its components protected against impact damage as well as the elements. The warranty is covered directly by us, who has a complete repair facility that is certified to ISO 9001/2000 by Lloyds Registry. The warranty DOES cover the probe. We only ask that the user include a check for $20 to cover shipping and handling. Click here for complete warranty details.


What is the "right" paint thickness for a vehicle?

There is no "right" thickness. Because manufacturers constantly adjust their liquid and powder guns to compensate for changes in temperature, humidity, paint color, and vehicle type, paint thickness is always changing. Your paint gauge is used to check the consistency of paint. For example, when you measure a car and it reads between 5.0 and 7.0 mils, and one panel differs from the rest with a 12.0 mil reading, you know that area of the vehicle is a cause for concern. Whenever your gauge reads "- -" it could mean the presence of filler and a likely repair.